TERMINATION, DISMISSAL & RETRENCHMENT - THE RIGHT WAY

Why termination, dismissal and retrenchment must be handled correctly

Termination, Dismissal & Retrenchment – The Right Way training is a practical and compliance-focused programme designed to help organisations in Malaysia manage employee exits legally, fairly, and defensibly.

Many organisations face disputes, Industrial Court claims, and reputational damage due to improper termination processes, poor documentation, or lack of understanding of the Employment Act and industrial relations principles.

This training equips HR professionals and managers with clear legal frameworks, step-by-step procedures, and real case insights to manage termination, dismissal, and retrenchment decisions confidently while minimising legal and operational risks.

Key areas covered in this training

• Understanding Legal Grounds for Termination
  Learn the difference between termination, dismissal, and retrenchment under Malaysian labour law.
• Due Process & Procedural Fairness
  Apply correct disciplinary inquiry, domestic inquiry, and documentation practices.
• Retrenchment Planning & Execution
  Understand lawful retrenchment criteria, selection methods, and compliance requirements.
• Managing Poor Performance & Misconduct
  Handle performance issues and misconduct cases with defensible processes.
• Industrial Court & Legal Risk Awareness
  Learn from real case studies and common employer mistakes.
• Exit Communication & Risk Control
  Manage termination meetings professionally to reduce disputes and backlash.

Who should attend this training

• HR Managers & HR Executives
• Industrial Relations (IR) Practitioners
• Business Owners & Directors
• Department Heads & Line Managers
• Legal & Compliance Teams

Industries Served

• Manufacturing & Industrial Sector
• Corporate & Professional Services
• Retail, Logistics & Hospitality
• Banking, Finance & Insurance
• Healthcare, Education & Technology
• SMEs, MNCs, Government & GLCs

Programme structure and delivery

• Training Duration: 1 Day or 2 Days (customisable)
• Delivery Mode: On-site (Malaysia), Online Live, or Hybrid
• Training Format: Workshops, case law discussion, role plays
• Group Size: Corporate in-house or public programmes
• Tools Provided: Checklists, termination flowcharts, sample letters
• Certification: Certificate of Completion
• Language: English / Bahasa Malaysia

What sets this training apart

• Legally Defensible Approach
  Focuses on real Industrial Court expectations and employer obligations.
• Malaysia Employment Law Focused
  Fully aligned with Employment Act and local case precedents.
• Practical & Risk-Focused
  Designed to prevent costly disputes and wrongful dismissal claims.
• Experienced HR & IR Facilitators
  Delivered by professionals with hands-on labour law experience.
• Customisable for Organisational Needs
  Suitable for SMEs, large organisations, and public sector entities.

• What is the difference between termination and dismissal?
  Termination ends employment for contractual reasons, while dismissal is usually linked to misconduct or poor performance.
• When is retrenchment legally justified?
  Retrenchment must be based on genuine business reasons and follow fair selection criteria.
• Is a domestic inquiry always required?
  Yes, especially for misconduct cases, to ensure procedural fairness.
• Can managers attend this training?
  Yes. Managers play a critical role in initiating and managing termination processes.
• Will this training reduce Industrial Court risk?
  Yes. Proper process and documentation significantly reduce legal exposure.

Terminate right. Defend right. Protect your organisation.

Stop risking costly disputes and reputational damage. Learn how to manage termination, dismissal, and retrenchment the right way.

• Contact CAYS Academy to book this training
• Enquire now for corporate in-house or public sessions
• Limited slots available – protect your organisation today