Job Title	Operations Trainer
Position Level	Non-Executive
Job Specialization	Training & Development
Qualification	Higher Secondary/STPM/"A" Level/Pre-U
Employment Type	Full-Time
Responsibilities	★Job Summary Responsible for developing and delivering training programs to new and existing cleaning staff. This role ensures that all cleaning personnel are proficient in cleaning techniques, safety protocols, and company standards. The trainer will work closely with the operations team to identify training needs, create training materials, and evaluate the effectiveness of training programs. ★Key Responsibilities ★Training Program Development Design and develop comprehensive training programs for cleaning staff. Create training materials, including manuals, videos, and hands-on activities. Update training programs as needed to reflect changes in company policies and industry standards. ★Training Delivery Conduct initial and ongoing training sessions for cleaning staff. Use a variety of training methods to accommodate different learning styles. Provide hands-on training and demonstrations of cleaning techniques and equipment use. ★Performance Evaluation Assess the proficiency of cleaning staff through observations and evaluations. Provide constructive feedback and additional training as needed. Monitor and report on the progress of trainees to the Operations Manager. ★Compliance and Safety Ensure all cleaning staff are trained on safety protocols and proper use of cleaning chemicals and equipment. Stay updated on industry regulations and best practices to ensure compliance. Conduct regular safety training and drills. ★Collaboration and Communication Work closely with the Operations Head and other team members to identify training needs. Communicate effectively with cleaning staff to ensure understanding and adherence to training. Participate in regular meetings with the operations team to review training outcomes and make improvements. ★Documentation and Reporting Maintain accurate records of training activities and staff performance. Prepare and submit reports on training effectiveness and staff development. Ensure all training materials are up to date and accessible to staff. ★Qualifications Education Certificate/Diploma or equivalent; additional certification in training or education is a plus. Experience Minimum of 2-3 years of experience in the cleaning industry, with at least 1 year in a supervisory or training role. ★Skills Strong knowledge of cleaning techniques, products, and equipment. Excellent communication and presentation skills. Ability to develop and deliver effective training programs. Strong organizational and time-management skills. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). ★Working Conditions Ability to work flexible hours, including evenings and weekends if necessary. Physical ability to perform cleaning tasks and demonstrate techniques. Travel to various job sites may be required.
Job Location	Penang
Other Location	-
Years of Experience	2
Age Range of Candidate	-
Monthly Salary	-
Requirements	-