隐私政策

NEWPAGES is committed to safeguarding your privacy online. In general, NEWPAGES does not intentionally disclose individually identifiable personal information about our users to any third party without receiving this that user′s consent.

This Privacy Policy governs the manner in which NEWPAGES collects, uses, maintains and discloses information collected from users (each, a "User") of the NEWPAGES shopping mall website ("Service"). This privacy policy applies to the Service and all products and services offered by NEWPAGES.

Personal identification information

NEWPAGES may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users use the Service, register on the Service, and in connection with other activities, features, or resources we make available on our Service. Users may be asked for, as appropriate, name, address, email address, nickname, date of birth, gender, mailing zip code, phone number. In addition, NEWPAGES may request certain User financial information (
"Financial Information") such as credit card information. Users may, however, use part of the Service anonymously. NEWPAGES will collect personal identification information from Users only if they voluntarily submit such information to NEWPAGES. Users can always refuse to supply personally identifiable information, except that it may prevent them from engaging in certain Service related activities. Users may at all times confirm, correct, add, or delete personal information voluntarily submitted to NEWPAGES on the NEWPAGES website.

Non-personal identification information

NEWPAGES may collect non-personal identification information about Users whenever they interact with the Service. Non-personal identification information may include the browser name, the type of device and technical information about Users means of connection to our Site, such as the operating system and the Internet Service Providers (ISPs) utilized and other similar information.

How NEWPAGES uses collected information

The Service may use "cookies" to enhance User experience. User′s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert User when cookies are being sent. If they do so, note that some parts of the Service may not function properly.

How NEWPAGES uses collected information

NEWPAGES may collect and use Users personal information for the following purposes:
- To carry out transactions
NEWPAGES will use information Users provide as necessary to carry out transactions with the User, including without limitation shipping goods, providing services, or settling payments. NEWPAGES may provide User information to service providers, such as merchants, carriers, or payment gateway companies, solely for the purposes of completing the transaction.

- To advertise and market the NEWPAGES business
NEWPAGES may use User information to contact User through several media including without limitation e-mail magazines, post, or phone, providing information about the Services or the services of our affiliates. NEWPAGES may use User information such as gender, geography, or shopping history to personalize such Service information.

- To improve customer service
Information Users provide helps NEWPAGES respond to User customer service requests and support needs more efficiently.

- To personalize user experience
NEWPAGES may use information in the aggregate to understand how Users as a group use the services and resources provided on the Service.

- To contact Users following inquiries
NEWPAGES may use the email address to respond to their inquiries, questions, and/or other requests. How NEWPAGES protects User information

NEWPAGES ID Membership Ecosystem

User who request Membership Login Function with their "Add to Cart" add on, must agree to :

• Membership Login Function is enabled through NEWPAGES ID System
• NEWPAGES ID System is a membership system that allowed public to register an account with NEWPAGES and accessible to varies NEWPAGES Online services, and NEWPAGES Merchant (user) Ecommerce Website.
• Registration of NEWPAGES ID always tied with NEWPAGES ID′s terms of service.

Our Legal Obligation to Use or Disclose Personal Data

We will reveal your Personal Data to state and public authorities without your prior permission only when we are legally required to provide information, including taking legal action to defend our rights, as well as the cases, where we have a belief in good faith that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable law, regulation, legal process or enforceable governmental request, enforce applicable Terms of Services, including investigation of potential violations, detect, prevent or otherwise address fraud, security or technical issues.

Security

NEWPAGES has implemented security measures designed to protect the Personal Information you share with us, including physical, electronic and procedural measures. Among other things, we offer HTTPS secure access to most areas on our Services. We also regularly monitor our systems for possible vulnerabilities and attacks, and regularly seek new ways and Third-Party Services for further enhancing the security of our Services and protection of our Visitors′ and Users′ privacy.

Regardless of the measures and efforts taken by NEWPAGES, we cannot and do not guarantee the absolute protection and security of your Personal Information, or any other User Content you upload, publish or otherwise share with NEWPAGES or anyone else.

We therefore encourage you to set strong passwords for your User Account and avoid providing us or anyone with any sensitive information of which you believe its disclosure could cause you substantial or irreparable harm.

If you have any questions regarding the security of our Services, you are welcome to contact us at admin@newpages.com.my

How NEWPAGES protects User information

NEWPAGES adopts appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of User′s personal information, username, password, transaction information and data stored through the Service.

Sharing User personal information

NEWPAGES does not sell, trade, or rent Users personal identification information to others. NEWPAGES will only share User personal identification information when it is necessary to complete a User′s transaction or to fulfill a legal requirement or request if NEWPAGES believes that such action is necessary. Any affiliates to whom personal information is shared shall assume all responsibility for their use of such personal information.

Changes to this privacy policy

NEWPAGES has the discretion to update this privacy policy at any time. When NEWPAGES does this, NEWPAGES will post a notification on the website and revise the updated date at the bottom of this page. NEWPAGES encourages Users to frequently check this page for any changes to stay informed about how NEWPAGES is helping to protect the personal information NEWPAGES collects. User acknowledges and agrees that it is User′s responsibility to review this privacy policy periodically and become aware of modifications.

User Data Deletion

To compliance with Personal Data Protection Act (PDPA). Our platform provide a channel for you to request personal data deletion. In case you don't wish to continue our service you may send an email to support@newpages.com.my and briefly explain the ownership between you and the account that you wish to delete. Once our side had confirm you are the owner and your data will be delete from our platform. Please take note that this action is not reversible and recoverable once proceed.

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Usage Data

Usage Data

Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data. We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

User′s acceptance of these terms

By using this Site, User signifies User′s acceptance of this policy. If User does not agree to this policy, please do not use the Service. User′s continued use of the Service following the posting of changes to this policy will be deemed User′s acceptance of those changes.

Refund Policy

Cancellation Policy

Client (NEWPAGES’s subscriber) acknowledges that all subscription fees are charged on annual basis until the Client cancels their subscription. The client must contact the administrator of the NEWPAGES to have you removed from the channel, cancel your account, or unsubscribe from the NEWPAGES. However, you can also salesperson in-charged if you are having difficulty or need help.

Refunds

All NEWPAGES subscriptions is billed in annual basis and is non-refundable; no refunds will be issued. NEWPAGES does not offer prorated refunds for canceled subscription plan(s). There will be no refunds or credits for partial months of service or upgrade/downgrade refunds. In order to treat everyone equally, no exceptions will be made.

Refund is only allowed in the special circumstance(s) as listed below:

1. Incorrect Purchase: Refund can be allowed in case of wrong selection of subscription plan(s) while making the payment. In such cases, the user needs to contact your sales person within 24 hours of purchase. Please note that the payment in such cases will only be adjusted against another subscription plan(s) fee and not settled in cash.
2. Duplicate Transactions / Transaction Error: If a user makes duplicate transactions for the same subscription plan due to human error/technical glitch, refund would be initiated after an in-house investigation. Duplicate transactions need to be reported at support@newpages.com.my within 24 hours of the last transaction.

The refund will be processed subject to deduction of Promotional Discounts, GST/other taxes, administrative charges etc., and the procedure for the same shall be initiated within 24 hours of request for refund being sent to support@newpages.com.my

Contacting NEWPAGES

If Users have any questions about this Privacy Policy, the practices of this service, or User′s dealings with this site, please contact NEWPAGES at:

NEWPAGES NETWORK SDN. BHD. 201301003565 (1033406-U)
General Hotline : +6016 776 2140
General Email : sales@newpages.com.my

This document was last updated on May 1, 2016