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Sastronic Sdn Bhd
Sastronic Sdn Bhd 199701012130 (427626-D)

Servicing & Maintenance

Servicing & Maintenance

Servicing & Maintenance for Copiers in Negeri Sembilan

Sastronic Sdn Bhd provides professional servicing and maintenance for both new and refurbished copiers, ensuring smooth and efficient operation for your office. With decades of hands-on experience supporting offices, schools, and organisations, our technicians help you reduce downtime, improve print quality, and extend the life of your machine.

If your copier is printing faint lines, jamming frequently, or slowing down during busy hours, we diagnose the issue clearly and fix it with practical solutions that keep your team moving.

What Does Copier Servicing & Maintenance Include?

Our maintenance work focuses on the parts and settings that impact daily performance. We do not just “patch” problems—we aim to prevent repeat breakdowns.

Typical Service Tasks

  • Cleaning & internal dust removal – Helps prevent jams and improves paper feed consistency.
  • Roller & feeder inspection – Reduces misfeeds, double-feeding, and paper slippage.
  • Print quality checks – Addresses faint prints, streaks, smudges, and uneven toner coverage.
  • Basic calibration – Ensures clearer text, sharper lines, and stable performance.
  • Error code diagnosis – Identifies the root cause quickly and accurately.
  • Performance testing – Confirms smooth copying, printing, scanning, and document feeding.

We service machines used in high-volume environments too—where consistent output and uptime matter most.

Do You Service New and Refurbished Copiers?

Yes. We provide professional servicing for both new and refurbished copiers. Refurbished machines can perform like new when maintained correctly, and our approach ensures stable operation and dependable output.

How Our Service Supports Different Copier Types

  • New copiers – Keeps performance consistent and helps protect long-term reliability.
  • Refurbished copiers – Improves stability by checking wear points and optimising operation.
  • Office fleets – Supports multiple machines with consistent service quality and record keeping.

Our goal is simple: fewer interruptions, smoother workflows, and predictable copier performance day after day.

When Should You Schedule Copier Maintenance?

Many copier issues start small before becoming urgent. If you act early, you can often prevent long downtime and costly disruptions.

Common Signs Your Copier Needs Servicing

  • Frequent paper jams or paper not feeding smoothly
  • Faded prints, streaks, spots, or uneven colour/black output
  • Slow printing or delays when copying/scanning
  • Unusual sounds during printing or paper movement
  • Error messages appearing repeatedly
Practical Tip: If your copier is mission-critical (daily reporting, invoices, school materials), scheduled maintenance helps reduce sudden breakdowns during peak hours.

Why Choose Sastronic for Servicing & Maintenance?

We are built around reliability—because office printing cannot afford long interruptions. Our customers trust us for clear communication, skilled technicians, and service that solves the real issue.

  • Experienced technicians – Practical knowledge built over decades of servicing office machines.
  • Fast, dependable support – Minimise downtime and keep your office running smoothly.
  • Clear recommendations – We explain what needs fixing, what can wait, and why.
  • Care for your equipment – Proper servicing that helps extend copier lifespan.
  • Support for busy workplaces – Offices, schools, organisations, and high-volume users.

When you partner with Sastronic, you get service that prioritises consistent results—not quick fixes.

Frequently Asked Questions (FAQ)

Servicing typically includes cleaning, paper-feed checks, roller inspection, print quality testing, basic calibration, and error diagnosis to ensure smooth and efficient operation.

Yes. We provide professional servicing for both new and refurbished copiers. Proper maintenance helps refurbished machines run reliably and reduces repeat breakdowns.

It depends on usage volume. High-usage offices often benefit from scheduled servicing to prevent jams and print quality issues. If you notice repeated errors or fading prints, it’s a good time to schedule maintenance.

Early signs include frequent paper jams, lines or streaks on prints, slow output, repeated error messages, and unusual noises during feeding or printing.

Yes. Regular servicing helps keep print output clear, reduces common issues like jams and misfeeds, and lowers the risk of unexpected breakdowns—especially in busy offices.
Pejabat Utama

Sastronic Sdn Bhd 199701012130 (427626-D)
44, Jalan S2/C2, Green Technology Park, Seremban 2, 70300 Seremban, Negeri Sembilan, Malaysia.

Tel:

Emel:

Pejabat Lain

Rasah Branch
1177, Jalan Rasah, 70300 Seremban, Negeri Sembilan, Malaysia.

Tel:

Town Branch
11, Jalan Dato Lee Fong Yee, 70000 Seremban, Negeri Sembilan, Malaysia.

Tel:

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