EBS CarePLUS Credit Hour

# EBS CarePLUS Credit Hour – Flexible IT Support for Malaysian Businesses

A flexible IT support solution designed for companies that need assistance occasionally — but still require reliable, professional engineering help when issues arise. Pay upfront for a chosen number of credit hours and use them anytime within 1 year.

1-Year Validity

Your purchased credit hours are usable anytime within a full 12-month period.

Limited Credit Hours

Choose a plan that fits your business needs—best for companies with occasional support requirements.

Pay Upfront Credit Hour Package

Control your IT spending by purchasing support hours in advance. No hidden fees.

Minimum 10 Hours / Year

Start with at least 10 credit hours per year—flexible, predictable, and affordable for SMEs.

Use Credits for Any IT Task

Server issues, PC troubleshooting, networking problems, M365 support & more—each task deducts from your hour balance.

Perfect for Light or Seasonal IT Usage

Ideal for businesses that don’t need unlimited support but still want professional assistance when required.

Transparent Hour Deduction

Every task is recorded and deducted clearly—full visibility of support consumption.

Reliable Malaysian Support Team

Access our professional L1–L3 engineers with fast response and local expertise.