How can we help?
In today's fast-paced and interconnected world, seamless mobile connectivity is essential for businesses and individuals alike. However, in-building mobile signal issues can lead to frustrating disruptions and hinder productivity.
We are here to provide Worry-free Solution to encounter mobile signal issue...
-
With engineer on-site assessment
- We provide solution and recommendation.
Important Note:
MCMC set a new rule in 2018, only Telco (i.e. Maxis, Digi, Celcom, U Mobile and etc.) have right to install Mobile Signal Booster system for customer. To comply with this new rule, our SIRIM / MCMC certificate for mobile signal booster was discontinued effectively from this July 2018, due to Telco complain to MCMC that many interference case happen recently.
Information Source from Soyacincau:
How to get a cellular booster legally?
As mentioned by the MCMC earlier, consumers must first lodge a complaint with their respective telcos before they are able to get a booster or repeater. Not all Quality of Service issues can be solved with a CBR and the issue might be caused by network congestion. Telcos will need to evaluate every complaint and address the problems accordingly.
The MCMC added that there’s no standard pricing for the CBR and some telcos may offer it for free to address the customer’s complaint. However, this is only applicable if the customer meets the telco’s requirement.
What If The TELCO Refuses to Offer the Booster?
If a telco refuses to offer CBRs to a customer, they must first explain the root cause of the problem as the CBR on its own may not solve the issue. Consumers are urged to file a complaint against the telco via the MCMC Aduan portal if the telco continues not to provide an acceptable level of service. The commission will evaluate and investigate the complaint and will resolve the issue together with the telco.
Our Solutions:
-
Conduct site pre-assessments to streamline the process (Steps 1-3)
- Provide tailored solutions to enhance telco signal strength
Service Coverage:
-
Residential buildings
-
Hotels
-
Basement car parks
- High-rise commercial buildings/offices
Technical Information for Sharing:
-
Proper Installation & Settings:
-
Quality boosters control noise gain to prevent interference when correctly installed and configured.
-
Most interference cases can be avoided by maintaining power thresholds and regular upkeep.
-
-
Telco System Updates:
-
Telcos periodically upgrade infrastructure (e.g., band reshuffling, new towers), which may affect booster performance.
-
Newly installed telco infrastructure near your location could cause signal interference.
-
-
Maintenance Recommendation:
-
Periodically check and reconfigure boosters, especially if new telco infrastructure appears nearby.
-