Our customer base primarily comprises tourists who appreciate the experience of discovering and taking home something that represents the spirit of their visit to Penang. Our commitment to offering exceptional customer service and providing the best products at reasonable prices makes us a top choice for anyone looking to take home a piece of Penang.
Tourism is a very important source of the country's economy, with uniqueness culture,history and nature indirectly make attraction to domestic and foreign tourists to come to Malaysia. Tourism too making it a wise area of investment to increase the growth of the industry country. So Iera Travel hereby offers transportation and package services holiday to facilitate foreign and local tourists to the destination interesting found in Malaysia.
Iera Travel Sdn Bhd also providing individual or group tour packages by managing bus,van or car transport, booking hotel, flight ticket booking and also travel insurance to tourist. By providing the best service, which can create an great impact for the economic growth of the country and increase the transport industry and tourism.
Vision
To support the community of public and private institutions to provide facilities for tourism services and bus transportation at Peninsular Malaysia, especially in the State of Perak by the year 2030.
Mission
Our goal is to help the country's economic growth by providing our customers with the best bus transportation services and tour packages at the best possible market price without comprising quality.
Objectives
- Provide bus transportation services and tour packages the best to customer who use our services.
- Giving priority, comfort and safety to customer.
- Help facilitate customer affairs.
- Creating ideas and tentative programs that are attractive to customers.
- Facilitate the movement of customers to the location set.
- Have an experienced driver, prudent and obey traffic laws.
- Provide delivery services to customers with according to the appointed time.
- Helps save on transportation and travel costs to customer.
- Systematic arrangement of buses.
- Provide bus repair and maintenance groups for damaged vehicles.
- Bus Maintenance Group with expertise and experience.