SERVER UPTIME | 99.5% |
NETWORK UPTIME | 99.5% |
NEWPAGES CMS | 99.5% |
Example:
Total Downtime | Yearly Subscription | Renewal Credit |
600 min | RM2300/year (≈ RM0.00437/min) |
(2300/365/24/60)*600*20 =RM52.51 |
Incident Reporting, Measurement, and Closure: