Job Title	INSTALLER
Position Level	Senior Executive
Job Specialization	Technical & Helpdesk Support
Qualification	-
Employment Type	Full-Time
Responsibilities	Client Consultation: Discussing client needs and preferences, understanding their requirements, and offering recommendations based on their goals. Material Selection: Advising clients on suitable window films, PPF, or vinyl wrap materials based on factors like durability, appearance, and budget. Preparation: Preparing the vehicle or surface by cleaning it thoroughly to ensure proper adhesion and finish. Cutting and Shaping: Cutting window film, PPF, or vinyl wraps to fit the specific dimensions of the windows or vehicle parts accurately. Installation: Applying window film, PPF, or vinyl wraps with precision to ensure a smooth, bubble-free finish. This may involve techniques such as squeegeeing, heat application, and stretching for vinyl wraps. Quality Control: Inspecting the installed film or wraps for any imperfections, bubbles, or creases and rectifying them promptly. Trimming and Finishing: Trimming excess film or wrap material neatly and ensuring all edges are properly sealed. Customer Service: Providing excellent customer service by addressing any concerns or questions clients may have regarding the installation or maintenance of the film or wraps. Maintenance Guidelines: Educating clients on how to care for and maintain their window film, PPF, or vinyl wraps to ensure longevity and optimal performance. Clean-Up: Cleaning up the work area after installation, ensuring no residue or debris is left behind. Continued Learning: Staying updated on industry trends, new products, and installation techniques through training and professional development activities. Safety Compliance: Adhering to safety protocols and guidelines to ensure a safe working environment for yourself and others. Documentation: Maintaining accurate records of installations, including client information, materials used, and any warranty details. Team Collaboration: Collaborating with other team members, such as sales staff or technicians, to ensure efficient workflow and customer satisfaction. Problem Solving: Troubleshooting any issues that may arise during installation, such as adhesion problems or material defects, and finding solutions to resolve them effectively.
Job Location	Selangor, Kuala Lumpur, Negeri Sembilan, Johor, Penang, Perak, Pahang, Melaka, Kedah, Other
Other Location	Peninsular Malaysia
Years of Experience	3
Age Range of Candidate	21 - 45
Monthly Salary	3000 - 8000
Requirements	Training and Education: While formal education may not be mandatory, completing relevant training programs or courses offered by manufacturers, industry associations, or vocational schools can provide essential knowledge and skills. Look for programs that cover topics such as surface preparation, installation techniques, material selection, and customer service. Hands-on Experience: Practical experience is crucial for mastering installation techniques and gaining proficiency in handling various types of window film, PPF, and vinyl wrap materials. Consider apprenticeships, internships, or entry-level positions at established installation shops to acquire hands-on experience under the guidance of experienced professionals. Technical Skills: Develop technical skills related to surface preparation, cutting, trimming, and applying window film, PPF, and vinyl wraps. Familiarize yourself with tools and equipment used in the installation process, such as heat guns, squeegees, cutting blades, and plotter/cutter machines. Attention to Detail: Precision and attention to detail are paramount in achieving high-quality installations. Installers must have a keen eye for detail to ensure accurate cutting, seamless application, and proper alignment of films and wraps. Problem-Solving Abilities: Installation projects may present various challenges and unexpected issues that require quick thinking and problem-solving skills. Installers should be adept at troubleshooting problems such as air bubbles, wrinkles, or adhesion issues and implementing effective solutions. Customer Service Skills: Strong communication and interpersonal skills are essential for interacting with clients, understanding their needs, and providing excellent customer service. Installers should be courteous, professional, and capable of addressing client concerns and questions throughout the installation process. Physical Fitness and Agility: The installation process often involves working in awkward positions, bending, kneeling, and reaching overhead for extended periods. Installers should be physically fit, agile, and capable of performing manual tasks comfortably and safely. Adherence to Safety Protocols: Prioritize safety at all times by following proper safety protocols and guidelines. Installers should be aware of potential hazards associated with tools, equipment, and chemicals used in the installation process and take necessary precautions to prevent accidents or injuries. Certification (Optional): While not always required, obtaining certification from reputable organizations or manufacturers can enhance credibility and demonstrate proficiency in window film, PPF, and vinyl wrapping installation. Look for certification programs that offer comprehensive training and assessment of skills and knowledge. Continued Learning and Professional Development: Stay updated on industry trends, new technologies, and installation techniques through ongoing learning and professional development activities. Attend workshops, seminars, and trade shows to expand your knowledge and network with industry professionals.